Sales Policy

Effective Date: January 7, 2025

At Novahexpc, we strive to offer high-quality watches and exceptional customer service. Below are the terms governing our sales and transactions:

Ordering Process

  • To place an order, customers must select the desired products and proceed to the checkout page. We accept multiple payment methods, including credit cards, debit cards, and online payment platforms. Payment must be received in full before the order is processed and shipped.
  • All orders are subject to acceptance by Novahexpc. We reserve the right to refuse or cancel any order at our discretion, including in cases where the product is no longer available, there are pricing issues, or we suspect fraudulent activity.

Shipping and Delivery

  • Novahexpc provides domestic and international shipping. Shipping costs and delivery times are calculated during checkout based on the shipping address and selected shipping method.
  • Delivery times may vary due to circumstances beyond our control, such as shipping delays or customs procedures. We aim to process and ship all orders within 1-2 business days after payment is confirmed.

Payment Security

  • We use secure payment gateways to ensure the safety of your payment information. Your payment details are encrypted and processed through trusted third-party platforms. For any concerns regarding payment security, please contact us immediately.

Order Confirmation and Tracking

  • After placing an order, you will receive an order confirmation email with a summary of your purchase and an estimated delivery time. You will also be provided with tracking information once your order has been shipped.

For further inquiries or assistance with an order, please contact us at: